Pro
How it WorksPlans & PricingResourcesAINexSara Customer
Sign inCreate account
How it WorksPlans & PricingResourcesAINexSara Customer
Sign inCreate account
Pro

Your Success, Connected.

NexSara RidesNexSara Customer
FacebookInstagramYouTube

Company

About NexSaraCareersPress & MediaInsightsLegal & Compliance

Grow with NexSara

How it WorksPlans & PricingResources

Support

Help CenterContact SupportReport a ProblemDisputes & ResolutionsGive Feedback

Get the App

Take NexSara with you anywhere, anytime.

Download on the App StoreGet it on Google Play

NexSara is a technology platform that connects customers with independent service professionals and businesses. Services are provided directly by third-party providers. NexSara facilitates connections but does not deliver services.

Secure & PrivateVerified Experts
© 2026 NexSara. All Rights Reserved.
Privacy PolicyTerms of ServiceYour Privacy ChoicesAccessibility Statement
  1. Home
  2. /Legal & Compliance
  3. /Marketplace Role & Risk Disclosure

Marketplace Role & Risk Disclosure

Understand NexSara's marketplace role and independent service arrangements.

Last updated Jun 6, 2026Published updateGLOBALApplicable markets
1

Applicable NexSara Entity

If you use NexSara in India, the applicable NexSara entity is Fiidus Solutions Private Limited, which operates the NexSara platform and brand in India.

For users outside India, unless otherwise stated, the applicable NexSara entity is NexSara LLC.

2

1. Purpose

NexSara operates as a digital marketplace platform that connects Customers with independent Service Providers.

This policy clarifies NexSara’s role and the responsibilities of users when engaging services through the platform.

3

2. Platform Role

NexSara provides technology infrastructure that enables users to:

  • Discover service providers
  • Communicate with professionals
  • Evaluate profiles and portfolios
  • Connect for potential services

NexSara does not provide the services listed on the platform.

Services are provided solely by independent Service Providers.

4

3. Independent Service Providers

All Service Providers on NexSara operate as independent businesses or individuals.

Service Providers are not employees, partners, agents, or representatives of NexSara.

Providers are solely responsible for:

  • The services they offer
  • Pricing and service terms
  • Licensing and regulatory compliance
  • Insurance coverage
  • Service performance and outcomes
5

4. No Service Guarantee

NexSara does not guarantee:

  • The quality of services
  • The accuracy of provider claims
  • Licensing validity
  • Professional qualifications
  • Service outcomes
  • Customer inquiries, lead volume, bookings, business opportunities, profile visibility, search ranking, or marketplace performance.

Customers are responsible for conducting their own due diligence before engaging a Service Provider.

6

5. No Supervision or Control

NexSara does not supervise, direct, or control how Service Providers perform services.

Service arrangements, contracts, and payments occur directly between Customers and Providers unless otherwise stated.

7

6. Verification Limitations

NexSara may conduct identity or documentation reviews for certain providers.

Verification:

  • Confirms identity or submitted documentation
  • Enhances marketplace trust

Verification does not constitute endorsement, recommendation, licensing approval, certification, qualification validation, service guarantees, or assurance of future business opportunities.

8

7. User Responsibility

By using NexSara, users acknowledge that:

  • NexSara is a technology platform
  • Service agreements occur between users
  • NexSara is not responsible for service performance

Users are responsible for evaluating providers and making informed decisions.

Users acknowledge that decisions regarding whether to hire, engage, contract with, communicate with, or make payments to another user are made solely at their own discretion and risk.

9

8. Dispute Responsibility

Disputes regarding:

  • Service quality
  • Pricing disagreements
  • Cancellations
  • Contractual obligations

must be resolved directly between Customers and Service Providers.

NexSara may review complaints related to platform policy violations but does not act as an arbitrator of service disputes.

10

9. Relationship to Other Policies

This Marketplace Role & Risk Disclosure should be read together with other NexSara platform policies, including but not limited to:

  • Terms of Service
  • Service Provider Agreement
  • Professional Guidelines
  • Trust & Verification Standards
  • Acceptable Use Policy
  • Complaint & Reporting Policy (Trust & Safety)
  • Privacy Policy
  • Payment Policy
  • Refund & Cancellation Policy

These policies collectively govern the rights, responsibilities, and conduct of users on the NexSara platform.

In the event of any conflict between this policy and other NexSara policies, the Terms of Service shall govern.

1Applicable NexSara Entity21. Purpose32. Platform Role43. Independent Service Providers54. No Service Guarantee65. No Supervision or Control76. Verification Limitations87. User Responsibility98. Dispute Responsibility109. Relationship to Other Policies

Document details

Last updated
Jun 6, 2026
Audience
Public
Status
Published

Related policies

Terms of ServiceComplaint & Reporting Policy

Was this policy helpful?

Your feedback helps us make legal information clearer.

Need help understanding a policy?

Visit our Help Center or contact the NexSara support team.

Help CenterContact Support