Understand how payments for marketplace services are presented and handled.
If you use NexSara in India, the applicable NexSara entity is Fiidus Solutions Private Limited, which operates the NexSara platform and brand in India.
For users outside India, unless otherwise stated, the applicable NexSara entity is NexSara LLC.
This Payment Policy describes how payments may occur on or through the NexSara platform.
NexSara operates as a digital marketplace that connects Customers with independent Service Providers.
Unless otherwise explicitly stated, NexSara does not process, hold, control, or guarantee payments between Customers and Service Providers.
Payments for services arranged through the platform are typically handled directly between users.
NexSara may, however, process payments for platform-related products and services offered directly by NexSara, including subscription plans and other premium features.
At the current stage of platform operations:
NexSara may collect payments directly from Service Providers for:
Such payments are separate from service-related payments between Customers and Service Providers.
Service Providers who enroll in paid NexSara subscription plans agree to pay all applicable fees associated with their selected plan.
Unless otherwise stated:
Failure to maintain payment for a subscription may result in suspension or loss of access to paid features and benefits.
NexSara may use third-party payment processors, payment gateways, financial institutions, and related service providers to facilitate payments for subscriptions and other platform services.
Such providers may process payment information in accordance with their own terms, privacy policies, and security requirements.
By making a payment to NexSara, you authorize NexSara and its payment service providers to charge the applicable payment method for authorized fees and charges.
Payments made directly to NexSara may be charged in the currency displayed at the time of purchase.
Currency conversion rates, foreign transaction fees, bank fees, payment provider fees, or other charges imposed by financial institutions are the responsibility of the user.
NexSara is not responsible for exchange rate fluctuations or fees charged by banks, card issuers, or payment service providers.
If a payment cannot be successfully processed due to insufficient funds, an expired payment method, a declined transaction, or any other reason, NexSara may:
Subscription obligations remain the responsibility of the account holder.
All payment arrangements for services are determined directly between Customers and Service Providers.
These may include:
NexSara does not participate in, supervise, enforce, or guarantee payment agreements between users.
Customers and Service Providers acknowledge that NexSara:
Users assume responsibility for evaluating payment arrangements before proceeding with services.
Because service payments are arranged directly between Customers and Service Providers, NexSara does not issue refunds for service transactions between users.
Any refund, cancellation, credit, or payment dispute relating to services must be resolved directly between the Customer and the Service Provider.
Refund eligibility for subscription fees, premium features, verification programs, advertising services, or other payments made directly to NexSara will be governed by the applicable terms presented at the time of purchase and applicable law.
Users are responsible for determining and paying any taxes, duties, levies, withholding taxes, value-added taxes (VAT), goods and services taxes (GST), sales taxes, or similar governmental charges associated with their services, transactions, or payments, except where NexSara is legally required to collect and remit such amounts.
Where required by law, NexSara may collect, report, or remit applicable taxes related to subscriptions or other services provided directly by NexSara.
Payment methods, subscription plans, pricing, currencies, taxes, and payment processing services may vary by country, region, or applicable law.
Users are responsible for complying with local laws, regulations, and financial obligations applicable to their use of the platform.
NexSara may introduce platform-based payment services in the future, including:
If such services are introduced, updated policies will be published.
NexSara may investigate reports of:
Users engaging in fraudulent payment practices may have their accounts suspended or terminated.
NexSara reserves the right to restrict, suspend, or terminate accounts involved in suspected fraudulent or abusive payment activity.
This Payment Policy should be read together with the NexSara Terms of Service, Privacy Policy, Service Provider Agreement, and any applicable subscription terms.
In the event of any conflict between this policy and the Terms of Service, the Terms of Service shall govern unless otherwise required by applicable law.
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